 Dear Mary,
I wanted to drop you a quick note to thank you and your staff for your efforts in producing our Interactive Service Manual.
Bob's patience and humor helped put everyone involved at ease. The CD-ROM solution that he and his team developed is an invaluable asset for us as well as for all of our service and repair dealers nationwide.
Thanks to you and your staff we now have a state-of-the-art service manual that saves us time and money.
Sincerely,
Barb Veasey
Royal Appliance, Inc.
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